The investments in digital marketing is increasing, and is expected to reach $300 Bn in 2020. The spends are increasing across the board, media, content, technology, social media as well as people. We estimate that over 30% of the investment doesn’t see the light of the day due to the complex & murky digital marketing ecosystem. Our audit service helps businesses identify this wastage & help improve the utilisation of it.
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Digital Media is a highly fragmented today. Unlike traditional platforms like TV, Print, Outdoor where the tracking or monitoring is linear, limited or non-existential but for the impact on business, the digital ecosystem is lot more complex and diverse. There are multiple platforms, multiple publishers, multitude of responses, multiple touch points, a multitude of tech stack and so on. For the business to truly understand the impact of digital media on business, one much look at all the data together rather than in silos.
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Every business has understood the importance of digital media as a marketing & sales channel and are eager to increase the investments. The reality though is that businesses are yet to understand the best way to embrace digital marketing, to address issues including but not limited to People Skills, Process Hurdles, Right Investment Strategy, Correct monitoring metrics, Current digital assets, etc. In other words, business skip the most important step of understanding where they stand in digital marketing, and go ahead with large investment, which may or may not yield any results.
Read moreCreate a cleaner & transparent digital media ecosystem.
Identify the digital media wastage in the business’ everyday operations.
What Clicks service offerings are unique in the industry & much needed in the current digital ecosystem. We started our relationship by giving them the mandate to audit our contract with our advertising agency and were impressed by their insights & recommendations. Hence during our new website launch campaign we tried their tool IRA to integrate all data point, assess the quality of traffic & get a single dashboard view. We believe What Clicks added a lot of value to the table & I wish them all the luck.
We finalised on What clicks team, because of the holistic approach they recommended for us. These recommendations were based on the specific pain points we had to resolve in our reader retention and monetization. We hope that this association will effectively transform us into a digital first media house.
What Clicks helped us de clutter data from the campaign. Their dashboard, IRA, condensed the data and helped us optimise it on the go. We got valuable feedback on the campaign plan and how to plan for the future.
We at Tata Global Beverages, are always open to try out new things and experiment with innovative offerings. One such example is working with What Clicks. We started working with them right before they were incorporated on some pilot projects. Their intelligence tool, IRA has been deployed in some of our campaigns and it has helped us have a single view of all the aspects of the campaign (as we work with multiple digital agencies on each campaign). We have also tried other services like website audit, digital media planning and buying monitoring, etc which have been helpful in optimising our digital investments.
We see a lot of value working with the team at What Clicks, and believe they have a solid understanding of the digital medium which has helped us in improving our digital campaign effectiveness.
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